Go to Robot-Coupe's after-sales service

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Go to Robot-Coupe's after-sales service

CLICK TO ACCESS OUR SUPPORT
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DISTRIBUTORS, WE ARE HERE TO HELP

Presence in the field

Assistance with distributors’ sales strategies:

  • Demonstrations in end user kitchens
  • Equipment audits in end user kitchens
  • Experience sharing with end users
  • Training for distributors’ sales teams

Support for distributor after-sales services: guidance for repairs, maintenance and replacement of spare parts.

 

A TRUSTED PARTNER

Quality Customer Service

Robot-Coupe has a dedicated team to answer all your questions and help you choose the right equipment including quotations, orders, invoices, shipping, etc. Guaranteed dispatch of machines and accessories within 48 hours. Spare parts ordered on our after sales service website are sent within 24 hours.

High tech assistance

To complete its service offering, Robot-Coupe has a specialised team trained to provide efficient, rapid help in troubleshooting, carrying out repairs and maintenance, providing video tutorials, etc.

A high performance logistics centre

Robot-Coupe keeps all its machine and spare parts stocks in a dedicated warehouse to ensure rapid delivery times. More than 90% of our references are kept in stock. A team of logistic professionals is tasked with carefully organising orders and ensuring traceability of shipments.

An efficient after sales service

The www.spareparts.uk.robot-coupe.com website provides a rapid tool to find information and/or order:

CLICK TO ACCESS OUR SUPPORT

Are you a distributor or kitchen planners needing to set up access? Please complete the form below.

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Do you have a problem with a product? To have your product repaired, or to find the nearest after sales service centre.