DISTRIBUTORS, WE’RE HERE TO HELP
On the front lines with you
Supporting distributor sales:
- Equipment audits for end-user customers
- In-kitchen demonstrations for end-user customers
- Collection of feedback from end-user customers
- Technical training for distributor sales force
Supporting distributor after-sales service: guidance for maintenance and part replacement.
A TRUSTED PARTNER
Robot Coupe has a dedicated team to answer all your questions and help you with quotations, orders, tracking, invoice, shipping etc. Guaranteed delivery of machines and accessories once order is entered within 3-5 business days. After sales and service website orders are sent within 3-5 business days and we have a high percentage of orders that meet stipulated deadlines.
Robot Coupe offers complete after sales service. We have technical staff that can provide efficient rapid help in troubleshooting over the phone. We have a large team of Authorized Service Agencies throughout the US that can provide repairs and maintenance. We also have on line repair tutorials available.
http://www.spareparts.usa.robot-coupe.com/ website provides a rapid tool to find information:
- Consultation of spare parts with exploded views and wiring diagrams.
- Multicriteria searches by price, reference, series number, name of model, etc.